I am emailing this comment to you to make sure that AA may far better be capable of inspire staff to generally be a lot more courteous when matters go Incorrect.Client service will make this type of difference for people utilizing your service.
American at any time , your personnel are impolite and gave little or no rationalization about why or what was taking place
all to generally, management is contacted when points go Incorrect…this isn't a kind of letters…..I'm contacting american airlines customer service as a result of an excellent flight attendant named MARITA LORDI (FA #nine
be there? Then NO place for them to remain til early morning!! I hope You can find some payment for me in this case. I had been quite unsatisfied with the way American Airways taken care of my flight.
I'm trapped in LA, since my AA FLIGHT 1927 on February 3rd was cancelled! I'm really dissatisfied!!! I was not specified a definitive response concerning why my flight was cancelled.
We recently, nowadays the 24th, returned from the journey to Cancun/Rivera Maya location and will not understand that when are luggage was acquired on our departing flight from DFW on March nineteenth, that one of our bags was fully destroyed on The within by someone in terminal D right after it had been checked in. Who would be in command of doing this an American personnel or perhaps the TSA? A person has stolen a blue sapphire faced watch, and my our personalized, 1979 Higher education of Pharmacy ring, which had a large diamond mount in it.
American Airlines has the worst consumer service of all airlines I've used in my 63 yrs. My wife’s anniversary earrings were being stolen outside of her suitcase on June twenty, 2013 and Shopper service has REFUSED to Get in touch with us again after reporting the thief the day it took place.
I known as am. air on three/twenty five/sixteen to talk to if on a return inter-national flight if I could spend the night with the aircraft change metropolis, (exactly where we first enter the United states just before taking place to finish the flight household), to relaxation, and select the combat up the following day with the exact same ticket to fly house. I’ve performed this prior to coming house from Europe with out a challenge. I also pointed out which i was paying for the tickets with my visa details.
The entire crew staff was nice , but this guy went outside of the roles anticipations and really should be praised and regarded. I’m also pleased we obtain a snack once more.
This agent was from line and disrespectful. There was NO cause of her Mind-set, particularly when there was NO line and a number of brokers standing with the counter like they have been All set and capable to help. Janet Ault
my benefit no. is 37wrt16. i took flight no. 2910 from montgomery al on dec 24, arrived in colorado springs the identical working day. i have compensated to get a roundtrip fare. I'm scheduled to go away on dec 31. my issue to you personally is could you please help me to return previously. That is why. the evening i arrived in colorado springs, i needed to be taken into the emergency area. i couldn't breathe adequately. I've a fundamental lung sickness, that's inoperable. i frequented my dr. in advance of i arrived for your Test-up, advised him the place i was going for the holidays.
We won't fly American Airlines at any time again, and neither will my family and friends. they may eliminate lots over the $863 he detailed.
twenty seventh Oct. I flew from Chicago to Manchester on AA54. You employed a B757 which was entirely unsuitable for just a seven hr journey. The seats spec/recline/legroom ended up what I would expect on a holiday constitution or commuter flight of one hour. Also, the looking through light-weight didn't function and in addition to the movie there was no channel open for new music.
I am at present on a flight from JFK to LAX on American Airlines (flight 0019) and was Really pissed off which i Pretty much skipped the flight resulting from terribly LONG strains for getting by means of protection. For my 11:00 combat, I arrived for the airport at nine:45 — delighted to obtain an abundance of time for you to get to my advice gate, or so I believed; I scarcely created it on the flight and I used to be the final one particular in the doorway without time for you to get h2o or utilize the restroom.